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FAQ

Here are some FAQ to make our services clear , and for more info please feel free to contact us  

  • How can I pay for the service?
    To make it easier to you all payment solutions are available , you can pay in Cash,Credit Card ,Bank Transfer and other transfer channels like Western Union or Money Gram   
  • What if I need to keep the car a bit longer than the agreed date and time?
    You just need to inform us thru calling our hot line 00962796733808
    or send us a message on contact us page 
  • Do you have mileage limit?
    Yes we have 200 KM/day , and we have offers that have free milage , kindly check our offers on home page  
  • What is included in your rates? Do you charge additional fees?
    One of our values that there are no hidden charges , you get what you see (insurance ,all services are included)
  • Can I change the car during the pickup?
    Yes you can , sometimes the car that you choose doesn't meet your expectation(which is impossible ) for any reason , you just inform our representative who will deliver you the car and he will change it for you imediatly       
  • How can I cancel my reservation?
    Yes you can before 24 Hours and we will refund you within 2 working days 
  • Do you have discounts for regular clients?
    Yes we have , our regular clients will be subscribed in our loyalty systems which give them discounts up to 25% and free rent days and many other surprises  
  • Can I pickup or return the car on a location chosen by me?
    yes you can, and it is free of charge in Amman and subject to be charged out of Amman city
  • Do you have minimum or maximum booking length?
    No you can rent a car for any period you need 
  • Call Us Now:
    +962796733808
  • Or send us a message:
    mohammad@makkahcars.com
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